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These systems leverage decades of innovation in speech, natural language and conversational AI to enable human-like interactions and omni-channel engagements that combine assisted and self-service. Whenever you need to achieve outcomes that satisfy customer demands, Nuance delivers. Our omni-channel customer engagement platform includes solutions for customer acquisition and customer care. All enabled by digital, voice, outbound and biometric security products.

All powered by AI. And all deployed by the industry’s largest global professional services team – offering unparalleled vision, deep industry expertise and a proven track record in delivering success to organisations like yours. His Software Applications In Healthcare.

Omni-channel evolution How customer engagement has changed – for good It’s a brave new world. New channels create new touchpoints and new opportunities to engage.

All while consumer expectations soar. Nuance has leveraged our technology leadership in speech, Natural Language Understanding, conversational interfaces and AI to deliver solutions that enable your business to offer intuitive omni-channel experiences to customers – driving loyalty and increasing revenue while reducing operating expenses.